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She is genuine, patient, and was an invaluable part of the home-buying experience!!
From the very first meeting she demonstrated that she had the knowledge and extensive experience to execute the sale of my property and achieve the highest sale price the market would support. I had a very short time-frame in which I needed the property to be sold and closed and every planned milestone was met or completed sooner than expected. From preparing and listing the property to the outstanding open houses I always felt that everything was under control. She communicated everything very clearly every step of the way. Within 10 days of listing I had multiple above listing offers to consider and was able to select and close on one of those offers within a few weeks. I feel very lucky I was able to work with Jacqueline and know she is among the very best of her profession. I can't recommend her high enough.
She is always available and gave us timely and objective feedback. With her, our first-time buying experience was very positive and a success.
Jacqueline did just that every step of the way. She was quick to respond to my questions, whether by phone, text or email and her experience was evident as she kept me informed with each development. Jacqueline was kind, courteous and always professional. I strongly recommend her to anyone seeking realty services in the South Orange County area.
She was patient throughout the home buying process. She was understanding and accommodating of our purchase budget and considerations. During our house searching process, she was always punctual and always available to answer questions by phone, text or email. In order for us to close in time, she was diligent in following up all closing matters. We would highly recommend Jacqueline as a realtor!! She was so great to work with and we can't recommend her highly enough!!
We were pretty specific about what we wanted in a house and Jacqueline was extremely good at finding houses that matched what we wanted and was more than willing to show us as many houses as we wanted to see until we found the right one. She kept us in the loop on all aspects of the process via regular emails and phone calls. She was always very helpful and knowledgeable about the area and was able to answer every question we threw her way. She was very personably and thorough in the entire experience. She even read our 2 year old daughter books while we were in meetings and gave us excellent advice on the area and home values and we had every faith in her ability to find us the right house. And she did! The house we bought was more than we could have hoped for and we loved it from the minute we saw it. Jacqueline made the whole process easy and we would highly recommend her to anyone in need for a great realtor. She brought us pizza and champagne in the evening on the day of our move when we were so exhausted and tired to even lift a finger. Thank you so much for that, it means you care! She's a terrific realtor to work with and we count her as a friend forever!! Ameera, Zainab, & Yusuf.
Every step along the way, she was accessible, gave good counsel, and followed through on everything promptly. Most of the process was actually fun. I will definitely give Jacqueline's name to everyone I know who is buying or selling a house.
She must have shown us 25 homes or more before we found our dream home. Her patience and perseverance have no boundaries. She listens to her clients and always looks out for their best interests. I totally recommend her to fulfill all of your real estate needs, wants and dreams.
Once she had learned our tastes she was great at finding homes that she knew we would like. She was great at answering any questions I had in a timely manner. She was very flexible while working with my husband and I's complicated schedules. I would definitely use Jacqueline again.
Having more than a decade of knowledge in the real estate industry as well as in the Orange County area, she helped make the process easier than I was expecting. I would not have trusted just anyone with the difficult task of coordinating the sale of my current home with the seamless transition and purchase of a new one. Every step of the way, I felt Jacqueline had my best interest first. Her goal was not simply to sell my house and to place me in a new one, but to attain the best market price for the old and place me in a new home that was the right fit for me. Jacqueline helped me understand the paperwork, kept me apprised of critical deadlines and last but not least, played the role of counselor many a time. I would refer Jaqueline to anyone who’s ready to sell or purchase a home!
It had been many years since we had sold and purchased a home. Selling a home has changed so much! We confidently hired Jacqueline to sell our house and she did not disappoint. Everything was done so professionally. Her updates were invaluable during the course of the sale. She handled everything for us and our home, the only thing we had to do was pack! My husband and I always felt she had our best interests in everything. We will be recommending Jacqueline Screeton to all our family and friends in Orange County and San Diego!
Her knowledge of the local market is spot on. She was always available to answer any questions and made the process super easy. She not only sold my condo but helped us with renting a house.
Thanks to Jacqueline and Kurt, we found our new house in February. I can’t begin to thank them enough for their dedication and professionalism with us through the entire process. Jacqueline and Kurt both were very reliable and patient from start to finish, and did a particularly good job helping us survive the emotional roller coaster that accompanied the search and purchase process. I rarely hear of realtors that are this awesome, and would HIGHLY recommend that you work with Jacqueline and Kurt. Whether you are looking to buy or sell –they will work hard for you and never make you feel like you are not worth their time, no matter what stage you’re in.
She is very knowledgeable, extremely responsive and an extremely nice person! She was very thorough in explaining each step in the process of selling my home, always on time and always had a resource to recommend when I needed it! I truly enjoyed working with her!!
I too attest she truly is a fabulous realtor. She's professional, genuine, flexible, trustworthy, knowledgeable and most importantly for me was that she was not pushy to make a sale. She helped me purchase my first investment property. I leaned on her expertise to find the right home. She's been invested in the real estate world for over a decade and has her own circle of professionals she works with and trusts. For me this was helpful since I was new to the area and wanted to work with people who provided quality work. She's is the complete package. My husband and I have plans to purchase another home. We will definitely be working with Jacqueline again.
We found her to be exceptionally helpful about real estate in our area. I appreciated her advice and suggestions regarding the different properties we were considering. She helped us to see various options in financing as well. She was there to help and support early mornings and late nights and I wouldn’t hesitate to recommend her to any person who is looking to buy or sell a home. We also found it comforting that Jacqueline was very patient with us. Looking for the "ideal" home for your family just isn't the easiest process for most families. Some may have the perfect kitchen but then the rooms are too small, and others may have the ideal geographical location but have no area views. Every family or couple searching are very different and we are so thankful that we had Jacqueline leading the search for us. We were very pleased!
.. demonstrating that we will continue to go back to her for her expertise, reliability, commitment ... and her humor/support too ... especially when the buyers just aren't biting! Next house to be bought? ... calling Jacqueline!!
Both were always available, very responsive professional. They assisted us in so many ways and made the process easy and efficient. We would highly recommend to anyone looking to buy and/or sell a home that they look no further than Jacqueline Screeton and Francisca Rio.
As first time home buyers, we did not know what to expect. Jacqueline patiently answered all our questions in detail and always responded in a timely manner. She guided as through the process and her knowledge and confidence put us at ease.
Both were always available, very responsive professional. They assisted us in so many ways and made the process easy and efficient. We would highly recommend to anyone looking to buy and/or sell a home that they look no further than Jacqueline Screeton and Francisca Rio.
In the future when it's time to sell , we wouldn't use anyone else --- Mr. and Mrs. Ohlmeyer
! She helped my husband and I buy our first home and was very helpful during the process. She answered all our questions and concerns as we were very new to the home buying process. She was also fun to work with. Her hours were very flexible and worked around us. I believe I even told her I would miss her because she really was great to work with. I HIGHLY recommend her!! :)
She was very professional and accommodating to our needs and wants. She was available day, night and weekends. I liked her enthusiasm for trying to help us find the perfect home. When I would stress about certain parts during escrow, she was there to calm my nerves and answer any questions I had. She went above and beyond our expectations! We recommend her 100%!!
You can see how hard she works for her clients, not just to sell but to find the perfect fit. She does this by getting to know her customer's needs and wants. I would totally recommend Jacqueline to people in the market to sell or buy!
! She helped my husband and I buy our first home and was very helpful during the process. She answered all our questions and concerns as we were very new to the home buying process. She was also fun to work with. Her hours were very flexible and worked around us. I believe I even told her I would miss her because she really was great to work with. I HIGHLY recommend her!! :)
She was professional, personable, and determined from the get-go to help us sell our house and purchase our new one. She was also very knowledgeable, perfectly able to answer all of our questions and promptly address any concerns we had along the way. Additionally, her knowledge and effective communication with both the sellers and us made for a smooth, successful experience. Thank you, Jacqueline!
Jacqueline and Kurt's marketing skills were without question are the reason our home sold so fast. Jacqueline and Kurt also assisted in our purchase of a home, in both transactions they were dedicated, professional and made the process a pleasant experience. If you are buying or selling, we 100% recommend Jacqueline and Kurt. –– Mr. and Mrs. Avalos,
! As first time home buyers, Jacqueline was so helpful guiding us throughout out the entire experience. With limited inventory and a very competitive housing market, Jacqueline was always on top of every listing and was critical in helping us negotiate with the sellers agent to get us our home at the best price possible. Beyond helping us close, Jacqueline's knowledge of South Orange County is second to none. She's native to the area, and this was critical since we are not familiar with the surrounding cities and neighborhoods. We fell in love with San Clemente and the Forster Ranch Community (Jacqueline's recommendation, not surprisingly). Again, we couldn't thank Jacqueline enough for her fantastic work and expertise. I highly recommend Jacqueline Screeton!!
During the entire home purchase process our needs and interest were her main focus. Jacqueline was very easy to talk to, get a hold of and provided excellent customer service. Because of her knowledge and ability she was able to facilate our first home purchase and was able to get us a great deal. The entire process was fairly easy due to Jacqueline's advice and support. I would highly recommend Jacqueline.
She is the best real estate agent we have ever worked with. Her skill and knowledge of the market is unsurpassed. We sold our listing in one afternoon. I would highly recommend Jacqueline.
We never felt rushed when we had appointments to go over the various processes of moving. She handled everything with professionalism and a sense of humor!
Her knowledge of the local market is spot on. She was always available to answer any questions and made the process super easy. She not only sold my condo but helped us with renting a house.
She guided me throughout the entire process as I purchased my first home. I would highly recommend her to anyone purchasing a home in Orange County, CA.
During the entire home purchase process, our needs and interest were her main focus. Jacqueline was very easy to talk to, get a hold of, and provided excellent customer service. Because of her knowledge and ability, she was able to facilitate our first home purchase and was able to get us a great deal. The entire process was fairly easy due to Jacqueline's advice and support. I would highly recommend Jacqueline.
I am so satisfied with all of her work and the positive energy she put into the sale. She's very talented and will hire her again and again for all of my real estate needs. Thank you Jacqueline for being the best!
She made the entire home buying experience simple from start to finish. From the initial phone appointment to days spent viewing houses to putting down our initial offers Jacqueline listen to our needs and put us first.
She helped walk us through our first sale and made the time to explain things as we went along. I felt that she always had our best interest in mind and was able to use her experience to inform us of our options. I would definitely recommend her if you are looking for a realtor.
She found a house for us that after a little tlc is now our home. She was always available, put us at ease during stressful times and just made everything so much better up to our moving day. If we decided to sell and buy a new home we would definitely contact her again.
She spent countless hours schlepping me around Laguna Niguel until I found the perfect new home for me. When I had a question, she was always quick to respond and her knowledge of the market was amazing. The next time I am in the market to sell my home and purchase another one, Jacqueline will be the first person I call.
We were impressed with her company's wide scope of marketing, including MLS, Internet, beautiful and detailed brochure. As soon as we were ready, open houses were scheduled, broker tours, etc. giving us a lot of immediate exposure. We had two very good offers the first four days on the market. Who wouldn't be happy with that? Very pleased with our 38-day escrow! We would highly recommend Jacqueline.
She has great negotiation skills and considers her client's best interest when making offers and throughout the process. She is very responsive and responsible. I recommend her without hesitation!
From the first contact all the way through to the end, Jacqueline made me feel like I was her only client. Accessible day and night by text or phone, always so understanding about the confusing parts of the process and the emotional aspects of moving, delightful to be with during the shopping phase (we looked at about 20 houses and went back to several twice--she never made me feel pressured or rushed). She is an expert in every aspect of buying and selling a property and being your personal agent in the many phases of the process.
After touring a few properties together she very quickly figured out what was important to me when looking for a home and helped me narrow my search. She even found the absolute perfect property for me before it was even listed on the market. We visited the property, worked with the owner on a sell price and I'm now the proud owner of the perfect home that meets all my checklist "must haves". Jacqueline listens, does advance property research and is fully prepped for home tours which was important for my busy schedule. She is very responsive to all questions, calls, emails and texts and is willing to spend time explaining the process of home buying. I would recommend Jacqueline all day long. She is definitely going to work hard for you to find and buy that perfect home.
She guided us every step of the way through the loan process until the moment we walked into the front door. I would absolutely recommend using her.
I would recommend them to others wishing to sell their home.
She was very professional and accommodating to our needs and wants. She was available day, night and weekends. I liked her enthusiasm for trying to help us find the perfect home. When I would stress about certain parts during escrow, she was there to calm my nerves and answer any questions I had. She went above and beyond our expectations! We recommend her 100%!!
She made this process easier for us.
Jacqueline was there for me and my family the whole step of the way. I worried less because of her ability to problem solve. She also helped me find my rental. Simply amazing in every way. I look forward to working with her again when I purchase my next home in a few years.
Completely overwhelming for the final four months we had to accomplish both tasks. Jacqueline stepped in and made the house sale the easy part! As a team, she and Kurt literally held our hands - answered our questions, took care of our concerns, made us laugh when we were the most worried, made all the details and the paperwork easy to take care of. When we return to the US in a year, they are who will call but this time, we will be in the role of buyer, not seller.
Navigating your way through a real estate transaction from inception to close can be a daunting process, but not if you've got Jacqueline by your side - especially for first time buyers. I had the pleasure of working with her this year and was compelled to write this review in aid of others looking for an agent they can know and trust.
Her business experience & technical knowledge can better serve your real estate needs. Very happy with her services.!!
I have extremely high expectations for customer service due to my own profession, so finding someone who exceeds said expectations is exceptionally challenging. She is responsive, honest, genuine, and will go to bat for you. I would give her ten stars if that was an option!
We were just being nosey neighbors but we're very impressed by both of their industry knowledge and their success rare in this neighborhood is unmatched. Not to mention their welcoming and warm personalities that make it difficult to not want to work with them. They truly care about their field of work AND their clients. They've always gone above and beyond to assist us and we're by our side during the entire process. Best decision we ever made!
Her communication was superb, even while on vacation she took the time to answer all our questions. Her availability was a plus as my schedule is all over the place. She made herself available at all hours. She’s extremely personable I’m a bit sad I won’t be talking to her on a daily basis anymore.
She kept us informed of timelines, documents to sign and always "kept us in the loop". Her knowledge and experience were most appreciated.
She was so professional in every aspect of her profession. She helped me decide on choosing what works for me and of course which houses are out of range. Whether it was over the phone, emails, or texting, she was always responsive and on time if I had any questions or inquiries. She just made the whole process from working with my lender, the seller, to the escrow company, very easy and non-stressful. If I had an extra thumb, it would be 3 thumbs up for Jacqueline all the way.
She is professional in her dealings with both buyer and seller, doesn't get ruffled by glitches or roadbumps that can occur in the buying and selling of property. She goes the extra mile, and will help you out with incidentals and needs that are not necessarily in her job description. Highly recommend
She is genuine, patient, and was an invaluable part of the home-buying experience!!
Her and her partner Frankie went door to door for us to find the perfect house, working for an entire 8 months until we found the right place. The market knowledge, area expertise and work effort were impressive to say the least. During the close process, she was there every step of the way to make sure our best interest was being represented. My sister and brother-in-law also used her with the same results and I will recommend Jacqueline to anyone who will listen!
She added calm to a normally stress filled process. She consistently went that "extra mile" to be helpful and to ease my concerns with the sale. I highly recommend her for your home selling and buying needs
After my other agent had a family emergency, she stepped up and worked super hard to help me on purchasing my house and also renting it out in less than 45 days, while she made the process seem effortless. She is thorough and professional and she knows what she is doing. I would recommend her to anyone!
She was professional, personable, and determined from the get-go to help us sell our house and purchase our new one. She was also very knowledgeable, perfectly able to answer all of our questions, and promptly address any concerns we had along the way. Additionally, her knowledge and effective communication with both the sellers and us made for a smooth, successful experience.Thank you, Jacqueline!
She is efficient and professional and courteous. Jacqueline did whatever she could to promote the sale of my house. She held numerous open houses as well as private showings. I was always notified of potential showings. She is also a very caring and delightful person and it was my pleasure to work with her.
She is genuine, patient, and was an invaluable part of the home-buying experience!!
Her most noteworthy strength is responsiveness and followup. She leaves you with a feeling that she has everything under control and there is nothing to worry about, She worked closely with her associate Bonnie Fass and they are a great team. I would defintely recommend her to a friend or family.
Her and her partner Frankie went door to door for us to find the perfect house, working for an entire 8 months until we found the right place. The market knowledge, area expertise and work effort were impressive to say the least. During the close process, she was there every step of the way to make sure our best interest was being represented. My sister and brother-in-law also used her with the same results and I will recommend Jacqueline to anyone who will listen!
She put in an extra effort to sell my place in a quick timeframe. She was very honest and knowledgeable about the area and showed a concern with me and the people that came through the house during the open showings.
She responds quickly to any needs and gets to know the needs of the family she is working with.
Especially being a first time home buyer, I had a lot of questions. Jacqueline would make sure I had answers to questions I didn't even know I had! She made sure to stay on top of escrow and any parties needed during the process. Jacqueline would meet me on Sundays, Saturdays, in the evening. She worked around my schedule which was great for me because I have a pretty busy work schedule. Overall, Jacqueline was just a very personable realtor that knew how to get things done, which was what I needed! Definitely recommend her!
She got the job done. The process was smooth and clear. It was a pleasure working with her.
She is organized, knowledgeable, attentive, flexible, accessible, and has integrity. When searching for our home, she looked after our best interest and we never felt pressure from her to buy a home. She was also pleasant and fun which made it easier for us since it took us a few months to find what we wanted (no fault of hers since we were picky on what we wanted). We highly recommend her.
She is a true rock star! She was so helpful beyond her Realtor duties! I needed help with landscaping and with staging my property, and Jacqueline magically made it instantly happen! She makes things happen and gets them done with a smile and a positive attitude and is always available for me! I love her deal making and her insight to the real estate market and she knows how to SELL. I am very lucky to know her an have had her sell my beautiful home in days with many offers!
She is organized, knowledgable, attentive, flexible, accessible, and has integrity. When searching for our home, she looked after our best interest and we never felt pressure from her to buy a home. She was also pleasant and fun which made it easier for us since it took us a few months to find what we wanted (no fault of hers since we were picky on what we wanted). We highly recommend her.
I was a first-time home buyer and had loads of questions that Jacqueline was happy to answer and answer promptly. Her experience and professionalism made the complex process of home-buying far less stressful. She was always there for us and went above and beyond to make herself available. We highly recommend her!!!
You can see how hard she works for her clients, not just to sell but to fine the perfect fit. She does this by getting to know her customer's needs and wants. I would totally recommend Jacqueline to people in the market to sell or buy!
We are going to refer them to all our friends who are looking to buy or sell.
From start to finish, our homebuying journey was about two years. During that time, Jacqueline answered all of our questions, gave us advice and provided encouragement that we would find out dream home. We are an average couple that saved for years to be able to buy a house and it was really tough putting in offers in Orange County. But, throughout our search, we knew we enjoyed working with Jacqueline. When we finally were selected for a home that was perfect for us, Jacqueline guided us through the escrow process.
She has helped us so incredibly much. From the sale of our condo, to the purchase of our home, to navigating life as homeowners, Jacqueline has been there for us. She always has our back and our best interests in mind. She feels like a member of the family. I would absolutely, 100% recommend her without any hesitation.
Jacqueline did just that every step of the way. She was quick to respond to my questions, whether by phone, text or email and her experience was evident as she kept me informed with each development. Jacqueline was kind, courteous and always professional. I strongly recommend her to anyone seeking realty services in the South Orange County area.
They were easy to work with and very attentive to our needs. They explained things thoroughly and knew the market well. We loved their personalities and the way they went out of their way to serve & help us. We would recommend them to any of our friends. Tom and Patsy M.
Having more than a decade of knowledge in the real estate industry as well as in the Orange County area, she helped make the process easier than I was expecting. I would not have trusted just anyone with the difficult task of coordinating the sale of my current home with the seamless transition and purchase of a new one. Every step of the way, I felt Jacqueline had my best interest first. Her goal was not simply to sell my house and to place me in a new one, but to attain the best market price for the old and place me in a new home that was the right fit for me. Jacqueline helped me understand the paperwork, kept me apprised of critical deadlines and last but not least, played the role of counselor many a time. I would refer Jaqueline to anyone who’s ready to sell or purchase a home!
The process, which included buying and selling, went very smoothly and for that we were thankful.
From our first appointment, I knew we were in good hands. She has been so supportive and informative throughout the entire process and I appreciated how she kept us updated for each phase and would let us know what to expect BEFORE , so that as things progressed we exactly what to do which was very helpful. Jacqueline is a joy to work with and I would not only recommend her, but she will be who we call whenever we want to sell or buy.
Jacqueline helped me prepare the condo so it was a show stopper! She knows the area, creates your own personal webpage, and keeps you up-to-date on other properties entering the market. Jacqueline is professional, friendly, and very experienced in real estate. I am so glad I chose her to put together the sale of my condo.
She found a house for us that after a little TLC is now our home. She was always available, put us at ease during stressful times, and just made everything so much better up to our moving day. If we decided to sell and buy a new home we would definitely contact her again.
The transaction went so smooth, it is hardly believable. Thanks for all you guys do! Getting to know you both has been so much fun, you were both so patient, understanding of exactly what we were looking for (and we had quite a list), professional in our representation, and flat out fun friends! Thanks again, D & S Mock